Katecey Limited ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Katecey.food, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register on the Site
• Place an order
• Subscribe to our newsletter
• Participate in a promotion or survey
• Contact customer service

This information may include: name, email address, mailing address, phone number, billing address, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. We may also collect information about your browsing behavior, including pages viewed, links clicked, and other actions taken on the Site.

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order
• Provide customer support
• Send you marketing and promotional communications
• Improve our products and services
• Personalize your shopping experience
• Prevent fraudulent transactions and monitor against theft
• Analyze site usage and trends
• Comply with legal obligations

We may share your information with third parties in the following circumstances:

• Service Providers: We work with third-party companies to facilitate our services (e.g., payment processing, order fulfillment, email delivery, marketing services).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Protection of Rights: To protect the rights, property, or safety of Katecey Limited, our customers, or others.

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of Cookies We Use:

• Essential Cookies: Required for the Site to function properly
• Analytics Cookies: Help us understand how visitors interact with the Site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use SSL (Secure Socket Layer) encryption technology to protect sensitive information during transmission. All payment information is encrypted and processed securely.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing of your personal information
• Data Portability: Request transfer of your information to another party
• Withdraw Consent: Withdraw consent at any time where we relied on your consent to process your information

To exercise these rights, please contact us at wishu@katecey.food

With your consent, we may send you marketing communications about our products, services, and promotions. You can opt out of receiving marketing emails at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at wishu@katecey.food
• Updating your preferences in your account settings

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete the information.

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. By using our Site, you consent to the transfer of your information to countries outside your country of residence.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any modifications indicates your acceptance of the updated Privacy Policy.

If you have questions or concerns about this Privacy Policy, please contact us:

Katecey Limited
Email: wishu@katecey.food
Phone: +64 9 309 1950
Address: 3 Fred Thomas Drive, Takapuna, Auckland 0622, New Zealand

Last Updated: October 2025